In telecom software development since 2005, Edylinn helps wired and wireless telecom providers implement highly available, agile, and secure IT solutions. Our software effectively addresses rising data traffic, growing demands for real-time long-distance communication, AI-driven service personalization, and other challenges that modern telcos face.
Project scoping
Check our 6-step project scoping process that allows us to accurately plan the needed resources and prevent scope creep.
Cost estimation
See what factors we consider when estimating software development costs and how we optimize each stage of development to minimize expenses.
Risk management
Explore major risk factors that can impact the project flow and what we do to timely detect and mitigate them.
Change request management
Find out how we work with change requests to prevent a mounting backlog and cost overruns.
Deadline management
Discover how we estimate and maintain project timelines, even for projects with tight deadlines or changing requirements.
Budget management
Read on to learn how we control spending in the course of the project to stay within the allocated budget.
We discuss your .NET development needs and define the best cooperation model (team augmentation, dedicated team, or full outsourcing).
Tip: Be sure to address the necessary integrations for your software, allowing our .NET integration architects to create an integration plan. If needed, our developers and DevOps experts will handle all planned integrations.
In the team augmentation model, we provide you with developers’ CVs and arrange interviews with the candidates you shortlist.
We establish communication between our developers and your team, delivering the service scope steps outlined in the SLA.
Tip: Feel free to specify custom KPIs you’d like to monitor in your .NET project, and we’ll add them to our KPI set. We provide access to our log tools and send regular progress reports to ensure full transparency.
We establish communication between our developers and your team, delivering the service scope steps outlined in the SLA.
Tip: As costs and time for fully outsourced development depend on the project scope, we recommend opting for an MVP to minimize budget and achieve a fast time to market (2-3 months).
Network management systems
We centralize such essential network operations as network performance management, inventory tracking, device configurations across the infrastructure, fault management, and more, to ensure network availability, stability, and optimal performance.
Service provisioning systems
We automate and manage the activation, configuration, and delivery of telecom services to customers. Service provisioning systems we build enhance the speed and accuracy of service delivery and effectively handle large volumes of service requests.
Fault management systems
We enable the detection, isolation, and fast resolution of network faults to minimize downtime and ensure uninterrupted network operations.
Fraud detection and prevention systems
We embed real-time monitoring tools and advanced analytics in security systems to detect unusual patterns in network traffic, billing, or account behavior and timely mitigate fraudulent activities, such as subscription fraud or SIM box fraud.
Performance management systems
We implement traffic analysis tools to monitor such KPIs as network latency, throughput, and packet loss, and provide real-time dashboards to visualize the performance analytics.
Asset management systems
We enable efficient tracking of physical assets, such as routers, switches, and base stations, and provide real-time visibility into their status and location. With such a system, you ensure proper asset usage and streamline asset replacement when needed.
Billing systems
We provide solutions for real-time service usage tracking, invoicing, and automated payment collection. Our software supports complex pricing models, including prepaid, postpaid, and subscription plans.
Subscription management systems
We create subscription management systems that streamline the delivery of recurring services. Our solutions are designed to automate billing cycles and enable personalized offers.
CRM systems
With a CRM system that collects and organizes customer data from multiple touchpoints, you can foster long-term relationships with customers by delivering personalized cross-sell and upsell opportunities.
Customer support system
We implement AI-powered multichannel customer support systems that provide support agents with full customer and network context and thus help them quickly diagnose and resolve service issues.
Product management systems
We can provide you with a system to plan, develop, launch, and manage your products and complex telecom services like bundled offerings or customizable subscription plans.
Order management systems
We build order management systems to support complex product bundles, service plans, and service modifications, such as upgrades, downgrades, or changes to an existing service.
Financial management systems
We can build a comprehensive financial system to consolidate budgeting, accounting, reporting, and planning. Our solutions are tailored to handle complex billing models, including recurring charges and bundled services.
Workforce management systems
By automating task assignments, tracking work progress in real time, and ensuring compliance with SLAs, you can effectively organize the work of field technicians and customer service teams.
Project management systems
Our project management systems enable effective management of resources, timelines, and budgets for better coordination of network expansions, field operations, and other initiatives.
Network analytics
We implement data analytics solutions to monitor and analyze key network performance metrics like latency, packet loss, throughput, network availability, and bandwidth utilization.
Customer analytics
We deliver solutions to collect and analyze behavioral (e.g., clickstreams, customer churn rates, sentiment data) and non-behavioral metrics (e.g., service outages and disruptions, customer feedback) to comprehensively assess the customer experience.
Operational analytics
We help you define key performance metrics and implement data analytics for critical business areas, such as employee productivity, resource allocation in field operations, cost efficiency, or supply chain efficiency.
lorem ipsum dolor set amet et it lorem ipsum dolor set amet et it
