Banking software plays a key role in enhancing the relationship between banks and their customers, helping to attract and retain the most profitable clients. Edylinn collaborates with both retail and corporate banks to create robust banking solutions tailored to the specific needs of their target audiences. Achieving banking IT project goals, even amidst time and budget constraints and evolving requirements, is a top priority for Edylinn. Our unwavering commitment to client success is reflected in our inclusion on the prestigious IAOP Global Outsourcing 100 list for three consecutive years.
Banking IT Services and Solutions
Since 2005, Edylinn has been delivering end-to-end banking IT services, enabling banks to digitally transform their operations and enhance customer experiences. We develop custom and platform-based banking software, oversee its integration and deployment, and ensure its continuous evolution and support.
Digital transformation consulting
Whether you’re developing an enterprise digital strategy or transitioning to a new technology platform, Edylinn has you covered. Our IT consultants will help you assess the cost and value of banking solutions, select high-ROI technologies, design long-lasting banking software, and plan a seamless implementation.
IT-based customer experience consulting
Edylinn understands the key elements of exceptional customer experience and how software can optimize every stage of the CXM cycle. Our CX consultants will help you explore a range of customer experience management solutions, selecting and implementing the most effective ones for your business.
Solution implementation
With extensive expertise in implementing platform-based solutions, Edylinn adapts to the evolving needs of banking environments at any scale. To support your bank’s unique service models, we can develop a custom solution tailored to your specific requirements, offering a superior fit compared to off-the-shelf products.
Solution maintenance and support
If you need a dedicated IT team to upgrade your banking software, Edylinn provides reliable support and maintenance services. Our expertise helps you reduce technical support costs while ensuring seamless upgrades, design enhancements, performance optimization, and system patches for your banking solutions.
Core banking system (CBS)
Gain a centralized, secure, and scalable platform to manage and automate your most critical banking operations. Whether you’re upgrading legacy software or implementing a new system from the ground up, Edylinn will help you define and integrate the ideal feature set for seamless customer account management, transaction processing, and risk management. We prioritize maximum CSB accuracy to ensure long-term system value and mitigate technology risks.
Internet banking
Meet the ever-evolving customer demand for secure, 24/7 access to banking services with a custom internet banking solution. Edylinn’s tailored internet banking solutions incorporate best-in-class online banking practices, enabling your clients to:
- Access detailed information on their checking, savings, and credit accounts.
- Set spending limits on their cards.
- Make payments and transfer funds between accounts.
- Request bank statements and other essential documents online.
- Locate branches and ATMs with ease.
- And much more.
Mobile banking
Offer your clients a complete range of banking services right from their phones. With 19 years of expertise in mobile app development, Edylinn will help you create custom mobile banking software tailored to your specific needs. Our solutions range from basic to high-end mobile banking apps, featuring both core and advanced functionalities such as personal financial management, loyalty program integration, intelligent assistance, personalized banking product offerings, and much more.
Edylinn’s Selected Banking IT Projects
Banking Software Solutions We Implement
Edylinn provides a complete set of custom and platform-based solutions designed to meet your needs.
Customer portal
Create a secure and user-friendly co-working environment for your clients with customized SharePoint-based portals and banking solutions built from the ground up. Develop B2C banking portals for continuous communication and long-term client relationships, or B2B portals featuring role-based content personalization, multiple logins for customer employees, portfolio management, financial planning, and other tailored functionalities.
Banking CRM
Leverage the powerful capabilities of Dynamics 365 and Salesforce to enhance customer data generation and improve communication with both prospects and current clients. With 16 years of CRM consulting experience, Edylinn can help you improve effectiveness in key customer-facing activities such as:
- Cross-selling and up-selling
- Customer support
- Systematic lead nurturing
- Customer data management
- Channel activity tracking
- Customer experience management, and more.
Loyalty program management
Boost customer engagement with your brand and across multiple product lines by:
- Establishing seamless omni-channel communication.
- Adopting an omni-channel approach for managing customer relationships.
- Building flexible reward systems.
- Incorporating gamification elements, and more.
Banking data analytics
Unlock customer trends and liquidity forecasts, drive revenue, and mitigate risks by transforming raw data into actionable, reliable, and consistent insights. Edylinn will help you implement the following types of bank data analytics:
- Customer Analytics: Customer segmentation, attrition analysis, cross-sell effectiveness, and more.
- Channel Analytics: Analysis of branch transactions, customer traffic, click patterns, frequently accessed web pages, search behavior, and the most used mobile banking features.
- Marketing Analytics: Measuring the success of marketing campaigns, identifying factors that drive sales, and more.
- Risk Analytics: Credit, market, operational, and liquidity risk analysis.
- Performance Analytics: Sales performance, branch and digital channel performance, profitability, and more.
Lending software
Make fast, informed loan decisions, mitigate risks, and reduce origination costs and timelines by digitalizing your lending processes.
- Digitalize loan origination, underwriting, and servicing to streamline operations.
- Introduce a configurable borrower portal for consumer, commercial, and small business loans.
- Choose a web portal or custom mobile app to speed up the mortgage application process.
- Enhance convenience with e-signatures, e-delivery, and e-closing tools.
- Create a unified system of record for all lending operations with ScienceSoft’s custom lending software.
Payment software
Harness the power of digital payments to drive efficiency and customer satisfaction.
- Ensure fast and secure transactions with custom mobile payment solutions.
- Boost customer loyalty with NFC or QR-based mobile wallets that store digital information, including credit/debit cards, coupons, loyalty programs, and more.
- Enable real-time person-to-person (P2P) payments for seamless money transfers.
- Streamline the accounts payable process for your business clients, enhancing financial management.
Investment software
Leverage cutting-edge solutions that provide advanced analytics, automated investment processes, and a scalable tech framework for digital investment operations.
- Construct and optimize investment portfolios based on detailed analytical insights.
- Automate trade planning and execution for enhanced efficiency.
- Offer self-service portfolio management options for individual investors.
- Instantly vet new investors against AML/CFT and OFAC requirements.
- Monitor wealth management operations’ compliance in real-time.
- Ensure complete disclosure of investment operations in regulatory reports.
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Address Your Business Challenges
- Decreased customer trust
- Customer attrition
- Unsatisfactory digital customer experience (CX) and loyalty
- Weak cross-selling efforts
- Disintegrated communication with customers
- Fragmented customer views
- Increased competition from fintech firms
- Low interoperability of digital banking apps