- 16 Years of CRM Expertise: Extensive experience in delivering CRM solutions since 2008.
- Trusted Microsoft Partner: Long-term collaboration with a leading CRM solutions provider.
- Diverse CRM Portfolio: Successfully managing sales, marketing, and customer service projects.
- Certified Quality Assurance: ISO 9001-certified processes ensure high-quality CRM solutions.
- Robust Security Standards: Compliance with ISO 27001 for data protection and risk management.
- Goal-Driven Approach: We navigate time, budget, and evolving requirements to achieve your objectives.
- Industry-Specific Solutions: CRM systems customized to meet sector-specific processes and regulations.
CRM Services
Since 2008, Edylinn has been developing and deploying powerful CRM systems that enhance customer experience and streamline sales, marketing, and customer service processes.
CRM consulting
We assess your current CRM requirements and workflows to identify the most cost-effective solution with the best functionality and long-term business value.
CRM implementation
We select the right CRM platform, tailor it to your specific needs, and configure integrations to seamlessly connect it with your IT ecosystem, including other software solutions.
Custom CRM development
If standard CRM platforms don’t meet your needs, we can develop a fully customized solution and integrate it seamlessly with your existing corporate systems.
CRM migration
We can transfer your legacy CRM and customer data to a new platform while ensuring data accuracy and minimal business disruption. Our user training helps employees quickly adapt to the new system.
CRM testing
We assess your CRM’s functionality, integrations, performance, usability, and security, providing you with clear insights into any performance issues along with actionable recommendations for improvement.
CRM support and evolution
We provide ongoing CRM maintenance to ensure optimal availability, data synchronization, and security. Additionally, whether you need new features or workflow modifications, you can count on us for seamless implementation.
Why Choose Edylinn as Your CRM Services Provider
Advanced CRM Capabilities We Implement
Customer data warehousing
If you’re struggling with large volumes of unstructured, high-velocity customer data, we can set up an effective ETL/ELT pipeline to properly organize and store the data centrally.
Our data warehousing competencies
Advanced customer analytics
We can go beyond the default CRM capabilities and build an advanced analytics solution that considers numerous customer behavior factors and enables predictive modeling.
Our customer analytics competencies
Personalization powered by machine learning
Personalization engines we build continuously self-learn from newly arriving data and customer behavior to deliver relevant suggestions that drive higher engagement and sales.
Our ML competenciesMake CRM Your Strategic Advantage in Customer Relations
With extensive experience addressing unique CRM challenges across various industries, we understand that a poorly customized or underperforming CRM can obstruct rather than enhance your processes. At Edylinn, we tailor solutions to your workflows, industry requirements, and IT constraints, ensuring an efficient and user-friendly system that drives sales performance excellence. Tell us your needs, and let’s build the perfect CRM for your business!
Diverse CRM Services We Rendered to Our Clients
What they've said about us
lorem ipsum dolor set amet et it lorem ipsum dolor set amet et it
How We Make CRM a Part of Your Business Ecosystem
To ensure your CRM serves as a reliable source of up-to-date customer information, we recommend integrating it with key data sources like ERP systems, communication tools, and sales channels. The integration setup will vary based on your company’s workflows, software stack, and customer communication methods. For all integrations, we ensure data is transferred accurately, to the right destination, and without delay.
The Cost of Implementing a CRM Solution
Just as the requirements for CRM software range widely between businesses, so do the software costs. On average, CRM development may cost between $15,000 and $250,000.
From $15,000
A CRM with standard functionality and minimal customization, meant for about 10 users.
Up to $250,000
A heavily customized CRM with industry-specific functionality and advanced analytics features, meant for over 1,000 users in diverse roles.
What to Expect After Tailored CRM Implementation
Faster sales cycles
Due to the automation of up to 30% of sales activities.
Lead volume growth
Due to unlimited multi-channel marketing campaigns that can be managed simultaneously.
Reduced customer service workload
Thanks to the effective self-service tools for customers.
Higher conversions and sales
Made possible by dynamic customer segmentation and relevant marketing offerings at each customer life cycle stage.
Higher customer retention and loyalty
Due to a personalized approach to each customer, enabled by a well-documented conversation and sales history.
Faster customer service
Due to intelligent workflow automation and instant access to comprehensive customer data.