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IT Services & Solutions for Retail

Since 2003, Edylinn has been assisting online and brick-and-mortar retailers in optimizing their operations and enhancing customer experiences through tailored IT solutions.

Supply chain management

We can automate specific processes, such as procurement and inventory management, or develop a comprehensive solution for integrated supply chain management (SCM) to enable efficient workflow automation and accurate data transfer across the entire chain.

Ecommerce

We help retailers establish and manage a strong online presence with solutions like web stores, marketplaces, mobile apps, and auction platforms. Additionally, we develop software such as PIM (Product Information Management) and CMS (Content Management Systems) to integrate with ecommerce storefronts and streamline back-office processes.

Marketing automation

We provide the tools to plan, deploy, and manage comprehensive marketing campaigns across both digital and traditional channels, enabling you to target specific customer segments with the right messages at the right time.

Customer relationship management

We can gather and organize customer data from various sources into a centralized CRM system and implement tailored strategies to effectively leverage this data for B2C and B2B sales, as well as customer engagement.

HR and workforce management

We can help you manage the entire employee life cycle, schedule shifts based on peak traffic times, and track employee attendance, ensuring that the right staff is always available to meet customer demand.

Vendor management

We can develop a system to onboard, evaluate, and monitor the wholesalers and manufacturers you work with, ensuring they comply with quality standards and meet contractual obligations.

POS systems and online payment solutions

We can integrate payment gateways to support secure online transactions and set up onsite POS systems that enable various payment methods, including card, cash, phone, or wearable devices.

Retail IT solutions are designed to optimize back-office operations and create a seamless, customer-centric experience across both digital and physical sales channels.

Understanding the competitive nature of retail, Edylinn is dedicated to helping retailers enhance their digital maturity and strengthen market resilience. Our comprehensive service portfolio addresses all IT needs of retail businesses, from automating operations and leveraging data analytics to launching new digital sales channels and ensuring the security of payments and customer data.

How We Ensure Your Retail Software Solution Investments Pay Off

What we do to avoid these pitfalls

A thorough discovery stage

We dig into your business processes, align the opinions and needs of engaged stakeholders, and elicit full requirements to ensure that all software features will be valuable to users.

Mindful UX design

Our UX designers plan easily understandable interfaces and intuitive workflows and make sure that the software is accessible to all target user groups, including employees and customers.

Accurate project scoping

We fully define the client’s goals, constraints, and expected deliverables to accurately estimate the project’s cost and timelines.

Rigorous budget management

We control change requests to prevent scope creep and routinely monitor the expenditures in the course of the project to ensure we don’t go over the budget.

Designing for integration

We design new software with your existing IT infrastructure and tech stack in mind to minimize integration efforts and ensure compatibility with your current business systems.

Comprehensive user training

We prepare clear user documentation and arrange online sessions to help your employees smoothly transfer their workflows to the new software and fully adopt its capabilities.

Retail IT Services Beyond Software Development

Retail IT services go beyond software development and aim to fully help retailers adopt, manage, and evolve an IT infrastructure.

IT consulting

We leverage our full expertise as IT practitioners to guide your digital transformation, address technical debt, optimize IT costs, and help you avoid the pitfalls and enhance the outcomes of any IT initiative.

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Staff augmentation

We provide developers specializing in ecommerce and retail software as well as project managers, business analysts, QA engineers, cybersecurity engineers, and other experts to join your team on an hourly basis.

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Software modernization

We overcome your current technology constraints, improve operational efficiency of your software, and facilitate its further maintenance.

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Software integration

We connect disparate applications and data sources to create a unified ecosystem and facilitate collaboration within your organization.

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Software maintenance and support

We provide preventive software maintenance, deliver instant troubleshooting assistance, and modify your software according to new or changing requirements.

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Help desk

We are ready to take over L1–L3 IT support for your employees or online customers. We guarantee adherence to service delivery KPIs (e.g., response and resolution times) fixed in our service level agreement.

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Security management

We can routinely assess your evolving IT environment or selected software for security flaws and implement measures to fix them. We can also check and verify whether you comply with privacy laws and security standards applicable to your business.

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Edylinn as a Retail IT Partner

  • 21 years of experience in IT services for retail.
  • 4,000 projects completed, with notable clients like Walmart, eBay, and Auchan.
  • A team of 750+ IT experts, including:
    • Software and QA engineers
    • Platform experts (Adobe, Pimcore, Microsoft Dynamics 365, etc.)
    • Project managers (PMP, PSM I, PSPO I, ICP-APM)
    • UX/UI designers
  • ISO-certified services with ISO 9001 (quality management) and ISO 27001 (data security) certifications, ensuring robust security and quality in all projects.

Edylinn’s Success Stories in the Retail Industry

Spectral

Spectral

Web DesignJune 24, 2024
Nexora

Nexora

BrandingJune 6, 2024
Astralis

Astralis

FilmMay 28, 2024
Luminara

Luminara

BrandingMay 24, 2024
23 World Plaza

23 World Plaza

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CommercialNovember 14, 2021

What they've said about us

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“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Ray JacksonStructural Engineer

“Science is fun. Science is curiosity. We all have natural curiosity. Science is a process of investigating. It's posing questions and coming up with a method. It's delving in.”

Sam MurrayLead Architect

“I feel confident imposing change on myself. It's a lot more fun progressing than looking back. That's why I need to throw curve balls.”

Jake SmithSalient Corp

“Our task must be to free ourselves by widening our circle of compassion to embrace all living creatures and the whole of nature and its beauty.”

Alice JohnsonWriter at ThemeNectar

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+92 3456625894

hello@edylinn.com

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